Terms of service

This website is operated by Rippah Chili Oil. Throughout the site, the terms “we”, “us” and “our” refer to Rippah Chili Oil. Rippah Chili Oil offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the store are also subject to these Terms. We may update or change the Terms by posting updates to this page. Your continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your province/state of residence, or you are the age of majority and have given consent for any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including copyright laws). You must not transmit worms, viruses, or destructive code. A breach of any Terms will result in immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete or current. Material is provided for general information and should not be relied upon as the sole basis for decisions. We may modify contents at any time but have no obligation to update information.

4. Modifications to the Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part/content) without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.

5. Products or Services

Certain products/services may be available exclusively online and may have limited quantities and are subject to return/exchange only per our Refund Policy. We try to display product colors/images accurately but cannot guarantee your monitor’s display. We may limit sales to any person, region, or jurisdiction and limit quantities. All product descriptions/pricing are subject to change at any time without notice. We do not warrant that the quality of products/services will meet your expectations or that errors will be corrected.

6. Accuracy of Billing & Account Information

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order. If we make a change or cancel an order, we may attempt to notify you via the email/billing address/phone number provided. We may limit/prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information and promptly update your information so we can complete transactions and contact you as needed. See our Refund Policy for more details.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of optional tools offered through the site is at your own risk and you should ensure you approve the terms of such tools.

8. Third-Party Links

Certain content, products, and services may include materials from third parties. We are not responsible for examining or evaluating third-party content and have no liability for third-party materials or websites. Review third-party policies and practices before engaging in any transaction.

9. User Comments, Feedback & Other Submissions

If you send submissions (e.g., ideas, proposals) you agree we may edit, copy, publish, distribute, translate, and otherwise use them in any medium at any time without restriction and without obligation to maintain confidentiality, pay compensation, or respond. We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms. You agree your submissions will not violate any rights of third parties or contain unlawful/abusive/obscene material or malware.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy (available on our website).

11. Errors, Inaccuracies & Omissions

Occasionally there may be information that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct and update such information or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order).

12. Prohibited Uses

In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate regulations, rules, laws or ordinances; to infringe upon intellectual property rights; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect personal information of others; to spam/phish/pharm/pretext/spider/crawl/scrape; for obscene or immoral purposes; or to interfere with security features. We may terminate your use for violating any prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee your use of the Service will be uninterrupted, timely, secure, or error-free. You agree your use of the Service is at your sole risk. Except as expressly stated, the Service and all products delivered to you are provided “as is” and “as available,” without warranties or conditions of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Rippah Chili Oil (including directors, officers, employees, agents, contractors, suppliers, and service providers) be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, replacement costs, or similar damages, arising from your use of the Service or any products, even if advised of their possibility. Where limitations are not permitted by law, liability is limited to the maximum extent permitted.

14. Indemnification

You agree to indemnify, defend, and hold harmless Rippah Chili Oil and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

15. Severability

If any provision of these Terms is unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.

16. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us or when you cease using the site. If, in our judgment, you fail to comply with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

17. Entire Agreement

These Terms and any policies or operating rules posted by us on the site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications, and proposals.

18. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

19. Changes to Terms of Service

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates here. Your continued use of the website or the Service following posted changes constitutes acceptance of those changes.

20. Contact Information

Questions about the Terms of Service should be sent to holla@rippahchili.com